I finally managed to get to a bank and exchange the wad of dollar bills I had left from my trip to New York in October. Stumbling into a DnBNOR at Aker Brygge, I soon sat down with a black-clad teller in her fifties and asked her if it was possible to exchange my dollars and make a deposit.
Sure, that’s a pretty stupid question (it’s one of the things a bank is for, after all), and I’ll admit right away that I’m a bit of an idiot in these kinds of situations, but still always on my best behaviour. The lesson she gave me in “How Not to Treat a Customer” was totally uncalled for.
In hindsight I see that not knowing the amount of dollars beforehand was a mistake. I could probably have tried to un-crumple the bills a bit, and I understand that bringing $284 in a zip-lock baggie may have led her to believe I was a drug dealer. Still, for crying out loud, lady: is it so god damned hard to fathom the concept of customer service? I mean, it’s her job to deal with idiots like me on a daily basis, you’d think she would have learned to accept that after a lifetime in banking?
Though I may have acted slightly retarded, she looked at me like I had just unzipped my pants to show off a crippling skin disease. I desperately wisecracked: “Heh, guess I’ll iron my bills the next time,” which she chose to ignore completely. After she had counted my moolah, we had the following exchange:
Her: “That’s 284 dollars, here you go. Goodbye.”
Me: “Thank you very much for your hel-”
Her: “Goodbye.“
She then hurriedly left her desk and headed for the back room, probably to gobble some Prozac and throw sharp things at her “The customer is right”-plaque. Shocked, confused and quite relieved that the ordeal was over, I went to catch a bus.
Thank god for internet bank services! If it weren’t for all the nice tellers I’ve had the pleasure of dealing with before, I would have changed banks because of a bitch like this. If I ever have to do this again, I’ll make sure to change all my dollars into singles, give them a run with my laundry and deliver them in a sock. Sheesh.
Posted in Prattle |
February 21st, 2008 @ 6:55 am
Priceless!